This will cover your GOTRAX electric scooter under our current Warranty Policy for 2 Years after initial purchase date (delivery date if bought online).
GOTRAX will send you a return shipping label and cover the return cost however, packaging materials will not be provided. Upon arrival of your scooter back to the GOTRAX warehouse, a gift card to gotrax.com for the amount paid for the scooter will be issued to you.
You can read our entire Extended Warranty Plan here.
What carriers we use: Fedex, UPS, and USPS
STANDARD SHIPPING TIME
Our standard order processing time is 1-2 business days and orders generally arrive between 3-5 business days after that.
HOLIDAY SHIPPING TIME
Our holiday order processing time is 2-3 business days and orders generally arrive between 3-5 business days after that.
Any order placed on or after Dec 17th is not guaranteed to arrive on time for the Holidays