Shipping Label - Customer Service

Sale price$250
Purchase a shipping label for your return or warranty claim at a reduced rate directly from GOTRAX.

Any Questions？
TECHNICAL SPECIFICATIONS

Accessories

View all
Save $24
Thousand Heritage Helmet - GOTRAXThousand Heritage Helmet - GOTRAX
Thousand Heritage Helmet5.0
Sale price$75 Regular price$99
+3
Sold out
Thousand Jr. Helmet - GOTRAXThousand Jr. Helmet - GOTRAX
Thousand Jr. Helmet
Sale price$75
Sold out
Electric Scooter and Bike Cup Holder - GOTRAXElectric Scooter and Bike Cup Holder - GOTRAX
Electric Scooter and Bike Cup Holder4.2
Sale price$15
GOTRAX est. 2017 t shirt - GOTRAXGOTRAX est. 2017 t shirt - GOTRAX
GOTRAX est. 2017 t shirt
Sale price$25
Thousand Chapter LED Helmet - GOTRAXThousand Chapter LED Helmet - GOTRAX
Thousand Chapter LED Helmet
Sale price$145

Customer Reviews

Based on 1 review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
100%
(1)
K
Kayelon

I’ve never gotten this item. This company is extremely hard to reach for warranty issues as they are in another country and only communicate through email. I purchased two scooters from them and both have had problem after problem. I finally gave up on the last warranty request I submitted and never heard back.

Free shipping

Average Shipping time of 3-5 business days.

Customer service

Based in Dallas TX, Available M-F 9am-5pm

Monthly Payments

finance your new ride with Shop Pay

2 Year Warranty

All Adult eScooters & eBikes are covered for 2 year from any manufacturers defects.

14 Day Returns

Our simple returns process takes about 48 hours.