See It in Action
A closer look at the Fairway 400 in motion
Resource Hub
Everything you need to get started
Warranty Coverage
Confidence built into every ride — backed by a comprehensive 2-year limited warranty.
2-Year Limited Vehicle Warranty
Covers manufacturing defects in materials and workmanship from the date of purchase.
2-Year Lithium Battery Warranty
Battery is covered for defects and malfunctions with full replacement eligibility (non-prorated).
Authorized Service Support
Warranty repairs must be performed by authorized dealers or service providers.
What You Need to Know
Must be purchased from GOTRAX or an authorized retailer
Proof of purchase is required for service
Product must be used as intended (no commercial or rental use)
Warranty decisions are subject to inspection for damage or misuse
What's Not Covered
- Normal wear and tear (tires, belts, rubber components)
- Damage from misuse, neglect, or improper maintenance
- Modifications not approved by GOTRAX
- Improper use outside intended purpose
- Damage caused by running battery fully dead or improper charging
- Water or physical damage to battery
Battery Care Tips
Charge to 100% whenever possible
Turn battery off when not in use
Avoid draining below 10%
Do not charge below 36°F
Do not attempt to modify or open the battery
Need service or have questions? Contact GOTRAX support for assistance.


