Orders

Need tocancel?

We process orders fast, so cancellations can't be guaranteed. Send your request the same day before 4pm CT, Monday to Friday, and we'll do our best to stop it in time. If it already has a tracking number it can't be stopped.

Same-day cutoff

Requests are processed Mon–Fri, before 4pm CT.

Request a cancellation →
Same day, before 4pm CTRequests sent before the cutoff have the best chance of being stopped in time.
Monday to FridayRequests sent on weekends or after 4pm CT can't be processed until the next business day.
Shipped can't be cancelledOnce an order has a tracking number, it can't be cancelled, even if the tracking hasn't updated yet.
Already shipped?Let it arrive, then start a return within 31 days.