Support

How can wehelp?

Talk to real people based in Dallas, Texas.

Mon–Fri, 8:30am–5pm CT
Resources

Skip the Wait

Need a quick solution? Most questions or issues can be answered through one of the links below. If you can't find a fix for your problem, feel free to reach out to our team directly using our contact form.

Talk to a Human

Contact Us

Call1-844-446-8729Mon - Fri, 8:30 am – 5:00 pm CT
Emailsupport@gotrax.comWe reply on business days

Speed things up: have your order number and your product's serial number handy. For issues with a ride, a short video helps us fix it faster.

Send a message

Fill this in and our team will get back to you by email.