Every GOTRAX E-Scooter and Hoverboard is tested and certified to UL safety standards. All GOTRAX products are designed by our top engineers with high-quality construction for the utmost safety of our customers.

Our support team and logistics team are both located at our headquarters in Dallas TX. We have built in order tracking and our customer support team is available via contact page submission, email, or live chat.

We ship via FedEx Ground & USPS for FREE! Most orders take 1-5 days in shipping. The GOTRAX order fulfilment team ships most orders within 24 hours. Visit our shipping page for more details.

Our mission at GOTRAX Is to provide outstanding customer service. Every GOTRAX product comes with a 90-day limited warranty and a 30-day no hassle return policy!