GMAX Ultra Electric Scooter

Great experience with this company.

I bought the original scooter Christmas 2023. My 15 year old son is not the easiest on his stuff. We went the rounds on a few parts that had issues. Customer support was fantastic. Very prompt response time. Parts were sent and I replaced them. The scooter would be okay and then another issue would arise. After a few rounds and the final issue not being resolved, we were send a new scooter. GoTrax and it’s customer support are fantastic. They stand by their product and honor their warranty.

Great scooters. Own 2 of them for the kids. The last one we bought in May had an issue. I took pictures and submitted a warranty claim online. Never picked the phone up, all communication was through email. They sent me an UPS prepaid label, I packed the scooter up and less than a week later I had a new scooter delivered. I was very impressed in how Gotrax stands behind what they sell!! Get job Gotrax, wish more companies were like yours!! Also Thank you to Sidereal from Gotrax Support for taking the time to answer all my emails!!

It was great ordering on line and getting all items within 3 days. Wonderful experience.

We purchased these specifically to go in our camper and they have been perfect for getting around the campgrounds and running to local stores to pick up supplies. They have been very reliable and the longer range on these is perfect for weekend camping Adventures.