Troubleshooting Your GOTRAX Electric Ride

This guide acts as a resource for GOTRAX users looking for a fast and efficient way to check out any walkthroughs and tutorials for their new electric ride, as well as troubleshoot possible error codes that may occur on their Electric Scooter or Electric Bike. Find your product type below and click one of the links to be directed to a page or video for assistance or troubleshooting. 

Support Shortcuts

User Manual

Check out our User's Manual Catalog to find manuals for any GOTRAX ride.

FAQ

Browse our Frequently Asked Questions to see what answers other riders have been looking for.

Warranty

Read our full Limited Warranty on Electric Scooters, Electric Bikes, Hoverboards, and Powersports Vehicles before you file a claim.