Troubleshooting Your GOTRAX Electric Ride
This guide acts as a resource for GOTRAX users looking for a fast and efficient way to check out any walkthroughs and tutorials for their new electric ride, as well as troubleshoot possible error codes that may occur on their Electric Scooter or Electric Bike. Find your product type below and click one of the links to be directed to a page or video for assistance or troubleshooting.
Electric Scooters
Electric Bikes
Support Shortcuts
User Manual
Check out our User's Manual Catalog to find manuals for any GOTRAX ride.
FAQ
Browse our Frequently Asked Questions to see what answers other riders have been looking for.
Warranty
Read our full Limited Warranty on Electric Scooters, Electric Bikes, Hoverboards, and Powersports Vehicles before you file a claim.
Have Any Questions or Concerns?
Our US-based customer service team is available 9 a.m. - 5 p.m. Central, Monday through Friday, to assist you with any issues you may have.
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