About
Connect with Gotrax support
Email: Support@gotrax.com
Phone: 1-844-446-8729
Hours: 9am - 5pm CST, Monday - Friday
Choose one of the 3 options below for the quickest service.
My Order
Issues with your order? Need to make a change? Or just have questions about your order? We can help you.
Warranty Claim
make a warranty claim for parts or repair on your e-scooter or e-bike.
All Other Questions
Ask product questions, get help with out of stock items, or ask any other questions you might have.