Connect with Gotrax support

Email: Support@gotrax.com

Phone: 1-844-446-8729

Hours: 9am - 5pm MST, Monday - Friday

Choose one of the 4 options below for the quickest service.

My Order

Issues with your order? Need to make a change? Or just have questions about your order. We can help you.

Warranty Claim

make a warranty claim for parts or repair on you e-scooter or ebike.

All Other Questions

Ask product questions, get help with out of stock items, or ask any other questions you might have.