Warranty Claim for Gotrax.com Purchases

Please provide an order, the issue with the product, and either pictures or video of the issue so we may assist you, thank you!

 

Free shipping

Average Shipping time of 3-5 business days.

Customer service

Based in Dallas TX, Available M-F 9am-5pm

Monthly Payments

finance your new ride with Shop Pay

2 Year Warranty

All Adult eScooters & eBikes are covered for 2 year from any manufacturers defects.

14 Day Returns

Our simple returns process takes about 48 hours.