Vibe Electric Kick Scooter for Teens

I purchased this electric scooter for my 9 yr old grandson, after six months it stopped working. Lydia in customer service work closely with us, shipping a few new parts. Turned out battery was defective. Lydia was so helpful and patient. Scooter is up and running…. My grandson is thrilled. She sent a small gift for our trouble. Lydia was very kind, professional and responded quickly. Her customer service was 2nd to none. Thank you Lydia!
Signed.. a very satisfied grandma

Can write a review yet , this will be a Xmas gift .

Got a scooter fir Christmas, it stopped working 5 months later and Gitrax replaced the whole scooter for free....shipping included. Can't beat that!!!

Sidereal has been so helpful. My son has had this scooter for almost 2 years and rides it all the time. The motor was worn out, and sidereal helped diagnose the issue immediately. I purchased a new motor, and unfortunately the wires on it broke within a few weeks. Sidereal immediately sent us a new motor at no charge. I would highly recommend this company.

We had a problem with our son's scooter, and customer service was easy to communicate with and efficient. We are very pleased with the outcome!