Direct GOTRAX.com Orders
File a Warranty Claim
If you purchased directly from GOTRAX.com, use the form below to submit your warranty claim. Please include your order information, product details, and photos or videos of the issue if applicable.
Before You Submit
Order number or proof of purchase
Product name and model
Brief description of the issue
Photos or videos if applicable
Our team will review your request and follow up as soon as possible.