Astro, Flex Campus Scooter Throttle Set

I bought my flex voyager at Best buy in august and my friend fell and broke the throttle assembly in like October and the part the Flex Throttle Assembly was "sold out". So I put myself on the "waiting list". I have heard nothing since then, so I came back to the website - still sold out. I called customer support - and they know nothing about it, cannot give me any information, and say "that is above me" but won't let me talk to the "above me" person or group.

So, one of the grandkids ran their Flex into a wall and broke the throttle assembly. I ordered a replacement which arrived within a few days. I cut the wires to the broken throttle and taped the connector end of the new throttle to it. I then fed the new wire down into the frame while pulling the old wire down by the battery. It’s a very tight fit and required some heavy pulling at certain points. Once I got the new wire fed through I hooked it up and nothing. The head & tail light come on and the LED battery indicator lights up but the wheel was not receiving power. I could only assume I broke a wire while pulling it so I ordered another new throttle. This time, BEFORE PULLING IT THROUGH THE FRAME, I plugged the connector straight into the other end and the wheel still had no power. The original throttle body was broken and did need to be replaced but two new throttles say there is also something else wrong. My suggestion is, plug your new throttle in and test it before going to all the effort of running it through the frame. It will help you in the troubleshooting process.

Everything was great

Had a broken key switch, contacted the company and associate was very helpful. They sent me another and now everything is back up and running great! Would highly recommend this brand

This is the part, it installs and works as expected. There is a design flaw though, the key must stay in when engaged and sticks straight out toward your body. If you stop hard and bump into it, it breaks. This is my 2nd replacement for this exact reason. The part is fine, it's the design that is faulty.

Throttle set was good, but scooter still will not move. Back light keeps flashing red. Battery fully charged.