Electric Scooter and Bike Cup Holder

And then the full coffee cup did it in. It held up fairly well and can still use for lightweight stuff. Debating repair options as they’re out of stock.

Very nice

I just wanted to comment on how great the customer service service was. The customer service rep who helped us was honey. They were prompt and sent us over a new part which fixed the scooter and my child was able to write it that day. Thanks again for being awesome.

Submitted our warranty claim online and had a lady by the name of Lydia reach out immediately. She assisted with troubleshooting the issue and moved quickly to get us the part we needed in order to get our electric scooter back up and running. Lydia was great with her explanations, response time, and also her willingness to help. We will definitely shop again with GoTrax because of service provided by people like Lydia. Thank you!

Kayla helped me with the needed parts and repair (I'm the grandmother of the rider!)...The service was prompt and I love this company!

I kept getting an error code on the console, so I contacted GoTrax Support. Honey has been very helpful with the whole process. I was sent a replacement part and the part works fine. 100% customer satisfaction. I really appreciate people and businesses that have great Service after the sale.

Lydia was the best at helping us diagnose and fix the scooter. Go trax had to send replacement handlebar because of a brake failure. Thankful they took the time to help us get it working again since we haven’t had it a year.

When I received the bike, the left break handle was cracked, but i contacted the custom service, they were good, sent me the part, replaced it myself, problem were solved!

Had the scooter for a few days and a battery issue happened. Honey from customer service took care of the issue and a new battery arrive within 2 days! Best customer service I have ever had. She stayed in contact with me the entire time.

Scooter stopped working for unknown reason. Contacted company and they were very helpful and even sent a replacement console that got the scooter working again!!

I did not receive this product

Hey! I have received the replacement and it's working perfect. I really appreciate the warranty service from your site. Remember i bought the hoverboard from amazon.
kudos honey!

I wish it had a a way to hook around the handle bars as well so it doesn’t slide down when hitting bumps.

We purchased GO TRAX scooter in December 2023. My 13 yr old son loved it! however, mid March2024, the scooter quit working as he was riding it home from school. we contacted go trax customer service and lydia was extremely helpful! she quickly sent us a new part (console) which immediately fixed the problem! the scooter is working great again! we are very pleased with the product and the customer service!

I have unfortunately had a lot of issues with the tires going flat, and unable to re-inflate. Just from riding on city streets. However, after contacting customer service, they have sent me new tires every time. Kayla was very helpful, and took a very frustrating problem, into a delightful solution.

Kayla was able to diagnose our problem and send us a new one. Now the scooter works great again. We were grateful for her help.

We had trouble with our battery. Kayla was able to diagnose our problem and send us a new one. Now the scooter works great again. We were grateful for her help.

I ordered a hover board for my daughter for Christmas. It came cracked and since I never opened the box, she opened it on Christmas. The crack was bad. The board wouldn’t work at all. I felt awful. I contacted them and sent it back. I requested a refund bc I was going to order elsewhere with a tube cart attachment . Kayla, with GOTRAX, was pleasant to deal with throughout our communications and offered the attachment free for my inconveniences. I was pleasantly surprised! They’ll have my business again for such great customer service!

The console stopped working and they replaced it for free. Sidereal was very helpful!

Faye was very helpful for our console that was broken. Our son was so upset when it broke the day after Christmas and we had a new one in no time, with no hassle and was fixed so easily.

Faye from GOTRAX was a pleasure to deal with. My sons scooter wasn't accelerating and Faye tried many things to help me fit it, but in the end it didn't solve the problem. She ended up replacing the G4 scooter that was 1 year old with a brand new G4 at no cost. This kind of customer service is not readily seen in this day. I would highly recommend them and Faye for sure.

Didn’t receive it.

Perfect for the ride .