GOTRAX

FREE GROUND SHIPPING on all domestic purchases $99 and up SEE DETAILS

The G2 Guide Posted on

The G2 Walkthrough

The G2 is one of the first Electric Scooters created by GOTRAX. A simple and sleek design make's the G2 the original Gotrax E-Scooter. It's 6.5" solid rubber tires help you avoid flats and keep you riding for longer. We are here to troubleshoot, problem solve, and extend the life of your Gotrax G2 Electric Kick Scooter.

 

Making Your G2 Last

Be sure to inspect your scooter before and after every ride for damages. This helps to insure you catch any problems quickly to get them solved as fast as possible so you can go back to riding. 

The G2 is a road scooter. It works best in cities on smooth roads, paths and bike lanes. Taking your G2 across adverse terrain may cause damage not covered under warranty. It is important to take care of your scooter so it can take care of you. 

DO NOT use any corrosive solvents or cleaners to clean your scooter. A soft damp cloth is the best to use if your scooter needs a wash. DO NOT use a pressure washer to clean your scooter. 

Make sure you do not overcharge your G2 Electric Scooter. Overcharging can shorten the lifespan of your battery, make it over heat quicker and can result in the battery becoming unusable. 

 

Keep your scooter out of extreme temperatures. High heat, over 110 degrees, and freezing cold, 0 degrees or below, can have adverse affects on your scooter's battery and inner-wiring. Be sure to store your scooter in a dry and cool inside area when not in use. 

Finally, Tires. Tires should be checked daily. If yours start to appear to worn or damaged we recommend a quick switch. 

Other Issues

Check out How to Install your Accessories:

Error Codes

These issues can occur at random and are caused by wide variety of issues from a misplaced wire during production to a bolt that wasn't tightened just right. Here are the most common error codes we have come across and the solutions we recommend for them.

E1 Error Code
Clean Console Connection to Battery with Dry Cloth. Replace Console if this doesn't work.
E2 Error Cod
Clean Console Connection to Battery with Dry Cloth. Replace Console if this doesn't work.
E3 Error Code
Replace Console
E5 Error Code
Clean Console Connection to Battery with Dry Cloth. Replace Console if this doesn't work.
21e Error Code
Clean Console Connection to Battery with Dry Cloth. Replace Console if this doesn't work.
22e Error Code
Unscrew the back of the handlebar panel and check the connections between the throttle and esc and brake. Make sure everything is securely in place and attached.

 

Take a Look at the G2 User's Manual

Please be sure you are still under our 90-Day Warranty before you file a claim

If you experience further issues please contact out Customer Support Team. 


Older Post Newer Post