GOTRAX, a leading provider of personal transportation devices, has announced the launch of its new Repair Program. This program is designed to offer comprehensive repair services to all customers, (free within 1st year of purchase) both in and out of warranty.
The Repair Program will provide an affordable and efficient solution for customers who need to repair their GOTRAX electric bikes and scooters. The program will include a wide range of services, including hardware repairs, battery replacements, and more. With a network of certified technicians, GOTRAX is committed to providing quick and reliable service to customers in need.
"At GOTRAX, we're passionate about providing top-notch customer service and ensuring our customers have a seamless experience with our products," said parts and service manager Fred Liu. "We're proud to launch this Repair Program as part of our commitment to our customers, and we look forward to helping them keep their devices in top condition for years to come."
Customers can access the Repair Program by visiting the GOTRAX Repair Service Page and filling out a repair request form. Once the request is submitted, a customer service representative will contact the customer to schedule a repair appointment and provide additional information about the repair process.
"We understand that our customers rely on their GOTRAX devices for transportation and recreation, and we want to ensure they're always able to enjoy them," said marketing director Jeff Lawrence,. "With the Repair Program, we're making it easier than ever for customers to get their devices repaired and back in working order."
For more information about the GOTRAX Repair Program, please visit the GOTRAX Repair Service Page.