The GXL V2 Guide

The GXL V2 Guide - GOTRAX

The GXL V2 Walkthrough

The GXL V2 was one of our first scooters. Our Gotrax customers deserve only the best in products and customer service. Over time, wear and tear is normal on your e-scooter. That is why we are here to help you keep your GXL V2 in the best condition as possible. 

Making your GXL V2 Last

Be sure to inspect your scooter before and after every ride for damages. This helps to insure you catch any problems quickly to get them solved as fast as possible so you can go back to riding. 

The GXL V2 is a road scooter. It works best in cities on smooth roads, paths and bike lanes. Taking your GXL V2 across adverse terrain may cause damage not covered under warranty. It is important to take care of your scooter so it can take care of you. 

DO NOT use any corrosive solvents or cleaners to clean your scooter. A soft damp cloth is the best to use if your scooter needs a wash. DO NOT use a pressure washer to clean your scooter. 

Make sure you do not overcharge your GXL V2 Commuter Scooter. Overcharging can shorten the lifespan of your battery, make it over heat quicker and can result in the battery becoming unusable. 

Keep your scooter out of extreme temperatures. High heat, over 110 degrees, and freezing cold, 0 degrees or below, can have adverse affects on your scooter's battery and inner-wiring. 

Finally, Tires. Tires should be checked daily. Your tires should be at 50 psi to have a smooth ride and avoid pinching the tubes. 

Error Codes

Error Code: E1 
Clean Console Connection to Battery with Dry Cloth. Send Replacement Console if this doesn't work.
Error Code: E2 
Clean Console Connection to Battery with Dry Cloth. Send Replacement Console if this doesn't work.
Error Code 21: Current abnormal
Exchange or Return
Error Code 22: Throttle abnormal
22E: unscrew the back of the handlebar panel and check the connections between the throttle and esc and brake
Error Code 23: Motor open phase
Replace Console
Error Code 24: Motor hall abnormal
Replace Console
Error Code 25: Brake abnormal
Check the brake handle. There is a little switch inside and if the brake handle doesn’t close all the way, this is the source. Open panel for speed controller, check that the brake handle connection is tight. But, most of the time it’s in the brake handle. Tighten brake cable or make sure the brake handle isn’t bent due to crash or laying it over- if none of these work, check all connections. Wiggle etc.


Check out How to Install your Accessories:

Replacing Parts

How to replace your GXL's rear fender [Here]

Change out your GXL's Motor [Here]

Replacing your GXL's Battery [Here]

Rear Brake Adjustment to Avoid Noise [Here]

Take a Look at the GXL V2 User's Manual.

Please be sure you are still under our 90-Day Warranty before you file a claim

If you experience further issues please contact out Customer Support Team.

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The XR Ultra Guide - GOTRAX
A Guide to Kid Scooters by GOTRAX - GOTRAX