Vibe Electric Kick Scooter for Teens

My 7 year old daughter loves her Vibe scooter that she got for Christmas. A couple times after using, an error popped up and the GoTrax support team immediately responded and replaced the console to get it fully operational again. Sidereal on the GoTrax team went the extra mile and is extremely helpful!

I purchased this electric scooter for my 9 yr old grandson, after six months it stopped working. Lydia in customer service work closely with us, shipping a few new parts. Turned out battery was defective. Lydia was so helpful and patient. Scooter is up and running…. My grandson is thrilled. She sent a small gift for our trouble. Lydia was very kind, professional and responded quickly. Her customer service was 2nd to none. Thank you Lydia!
Signed.. a very satisfied grandma

Can write a review yet , this will be a Xmas gift .

Got a scooter fir Christmas, it stopped working 5 months later and Gitrax replaced the whole scooter for free....shipping included. Can't beat that!!!

Sidereal has been so helpful. My son has had this scooter for almost 2 years and rides it all the time. The motor was worn out, and sidereal helped diagnose the issue immediately. I purchased a new motor, and unfortunately the wires on it broke within a few weeks. Sidereal immediately sent us a new motor at no charge. I would highly recommend this company.