The Complete Guide to Your Gotrax

This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. Find your product below and click the link to be directed to the specific information for troubleshooting. 

Electric Scooters

GXL V2: Learn more about troubleshooting the GXL V2 [Here]

Apex: Learn more about troubleshooting the Apex [Here] 

G2: Learn more about troubleshooting the G2 [Here] 

XR Elite: Learn more about troubleshooting the XR Elite [Here]

XR Ultra: Learn more about troubleshooting the XR Ultra [Here] 

G4: Learn more about troubleshooting the G4 [Here] 

All Scooters: How to Change your Electric Scooter’s Brakes [Here]

Hoverboards

Hoverboard(s): Learn more about troubleshooting your hoverboard [Here]

How to Ride your Hoverboard Walkthrough [Here]

Electric Bikes

Shift S1: Learn more about troubleshooting your Shift S1 [Here]

EBE1: Learn more about troubleshooting your EBE1 [Here]

EBE2: Learn more about troubleshooting your EBE2 [Here]

EBE4: Learn more about troubleshooting your EBE4 [Here]

 

Check out our User's Manual Catalog! 

Please be sure you are still under our 180-Day Warranty before you file a claim. 

If you experience further issues please contact out Customer Support Team.